TXT2WIN Contest

Frequently Asked Questions

1. I do not have a cell phone. How else can I participate?

You can also enter the contest on our website at http://www.gianttiger.com/contest/. Please click on “I do not have a promo code” and follow the instructions on the screen.

2. How many times can I enter?

You will be allowed one entry for the instant win portion and one entry for the top/grand prize draw. Please make sure to check the box during the sign up process to be entered into the top/grand prize draw.

3. Can Giant Tiger staff (or family of staff members) enter the contest?

No. Giant Tiger staff cannot participate. Family members living in the same house are also not allowed to participate.

4. Do I need to be a Canadian resident in order to participate?
Yes. This contest is open to all residents in Canada that have reached the age of majority in the province or territory in which they reside.

5. Are text messages from all Canadian area codes accepted?

Yes.

6. Do I need an email address?

Yes. In order to qualify for the top/grand prize draw a valid email address must be entered.

7. Will sending a text message cost me money?

Your standard message and/or data rates will apply. This means that any text message you send out or receive during Giant Tigers’ contest is treated just like any other text message, according to your plan. Check with your local carrier for fees. However there are NO additional costs to enter the contest.

8. What is the GT Mobile Club?

Being a member of the GT mobile club will earn you key text messages informing you of special offers & updates.

9. Where can I find the valid keywords?

There are keywords shown on all advertising materials used to promote the contest.

10. How do I get a promo code?

You will receive a unique promo code In a reply text message that is sent to you after you have entered the contest.

11. What do I do if I did not receive a reply text message with my promo code?

There is sometimes a delay in the networks and it may take a few minutes to receive a response. If you still have not received a response then resend your message making sure you input the keywords exactly as shown on the ad.

12. The text message I am trying to send won’t go through. What’s wrong?
Your cellular plan needs to have texting capabilities. Be sure to input keywords exactly as shown on ads with applicable spaces (or no space).

13. I’m trying to submit the form but it’s not working. Why?
Certain fields are required to be filled out with correct data. Check the form for fields that are highlighted. You may have inputted your telephone number, email or postal code incorrectly. For security reasons we only accept a certain number of entries per ip address (computer location). If you have entered several times from one computer using different identification, the system will not accept your form.

14. How do I know if I have won?
All instant winners will be notified by text message. Please make sure to go to our website and validate your prize so we can mail it to you. Online entries will receive a message on screen to indicate if it was a winning entry.
Top and Grand prize winners will be notified by phone or email and will be asked to go to their nearest Giant Tiger store location to claim their prize.   

15. I won an instant prize. Can I still win a grand prize or top prize?
Yes! Instant prize winners can also enter the grand and top prize draws. There is a limit of one grand or top prize awarded per person.

16. How do I opt-out and stop receiving messages?
Reply ENDGT to 889988

17. I still need further help. Who do I contact?
Please send your questions to: onlinecontest@gianttiger.com